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Posted Wed, 25 Jun 2025 11:49:41 GMT by Maingwe Mbao Technical services Manager
I am trying to Docuware cloud in a tria version for certification purposes, instead of creating an empty cloud trial, i imported the preconfigurations.
How can I revert to an empty cloud trial.

Thank you in advance.
Posted Wed, 25 Jun 2025 13:50:02 GMT by Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions
Hi Maingwe Mbao, 

you just create a new cloud trial without preconfiguration.
Removing the preconfigured solution is a lot more time consuming.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant
Posted Thu, 26 Jun 2025 09:20:46 GMT by Maingwe Mbao Technical services Manager
Thank you Simon,
A quick question; Since i have already used my email address with the first trial request, how can I cancel the existing cloud trial so that I can start afresh.
I will appreciate your guidance on this.

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