Robson Phil DocuWare Corporation Senior Director Professional Services, Americas

Kim,
The article relates more to Outlook than DocuWare so the FAQ should be just as valid for DocuWare 7.


Phil Robson
Senior Director Support Americas
 

Control + A, Delete Key. Rinse and repeat - 750 times.
A Web Tray is basically the same structure as a file cabinet, so you must delete the documents in an orderly manner.



Phil Robson
Senior Director Support Americas
 

Steve,
Not available as far as I know. A worthy suggestion for DocuWorld?


Phil Robson
Senior Director Support Americas
 

Yes. All of the other DocuWare databases. I will clarify that instruction.



Phil Robson
Senior Director Support Americas



 

*EDITED*

Craig,

Here are the instructions:
https://support.docuware.com/en-us/knowledgebase/article/KBA-36247


Phil Robson
Senior Director Support Americas

 

Michael,
The attachments are there. When you drag an MSG file from the file system in to the DocuWare web tray, DocuWare renders the email itself to an image for viewing. You cannot see the attachments because you are not looking at the actual file. Remember that attachments are embedded in the email. Now, if you right click and select Edit, the file will be opened in Outlook (or whatever the default mail client is) and you can then view the attachments. Do not expect a drag and drop operation to split out attachments and clip them to the email as that process is simply bring in the file regardless of what it is. It does not care that it is an email.
So if they wish to see the attachments in the DocuWare viewer, you must use Connect to Outlook.


Phil Robson
Senior Director Support Americas
 

David,
This can be accomplished by using a Web Service. The DocuWare API can be used by the web service to query the file cabinet and obtain the value for you. If you have no programming skills at your disposal our Professional Services can certainly provide a quote to implement a solution.
https://pub.docuware.com/sites/documents/files/pdfs/en/Professional%20Services.pdf


Phil Robson
Senior Director Support Americas
 

You cannot color individual input areas of the form, but you can certainly overlay the data on to your form.

Phil Robson
Senior Director Support Americas

Bernie,
To download licenses you still need to log in to the Partner Portal. On the DocuWare main page, select Partners then Partner Portal.

DocuWare 7 Updates can be downloaded here:

http://go.docuware.com/download-dw7


Phil Robson
Senior Director Support Americas

 

As I said, the only problem is that there is no error message issued to the user. Otherwise it if failing to update as it should. The issue is fixed in DocuWare 7.

Phil Robson
Senior Director Support Americas