Lisanti Gerardo Team Leader Product Management

Hi Pedro, Hi Simon,

Since DocuWare Version 7.2 you can install and run DocuWare On-Premises on a Microsoft Windows powered VM in an Azure environment.
AWS is not supported.
However if you run DocuWare in a multi server environment (Scaling Form M-XL), you need to use the Azure Service Bus. For this a special configuration is required.

You'll find more information here:
KBA-36338  · DocuWare Support Portal
GitHub - DocuWare/MessageBus: DocuWare Message Bus
MessageBus/install-servicebus.md at master · DocuWare/MessageBus · GitHub

Viele Grüße / With best regards,

Gerardo Lisanti

Manager Product

Hi Joann,

when creating DocuWare users, the UserSync app assigns passwords randomly for security reasons.
The users must reset their passwords. An e-mail is automatically sent for this.
If you use Single Sign-On in DocuWare Cloud 7.3, the DocuWare password is irrelevant.
 

Viele Grüße / With best regards,

--

Gerardo Lisanti

Manager Product

Hallo Herr Hahn,

ja, das ist ab DocuWare Version 7.3 möglich.
Workflow: PDF mit Anmerkungen als E-Mail-Anhang
 

Viele Grüße

Gerardo Lisanti
Manager Product

Hallo Herr Kreft,

Nein, das ist aktuell nicht möglich. Aktuell gelten weiterhin die bisherigen Authentifizierungs-Möglichkeiten via API:
z.B. https://developer.docuware.com/dotNet_CodeExamples/8ecbfe35-9182-4acc-833e-ac0f1857347e.html

Ein Anbindung für externe Anwendungen ist geplant, allerdings wird es für Anwendungen mit serverseitiger Authentifizierung vermutlich so sein, dass die Single Sign-On Authentifizierung von der Anwendung selbst mit dem Identity Provider durchgeführt werden muss und die Kommunikation mit DocuWare anschließend über eine Art "Service Account" mittels JSON Web Tokens stattfindet.

Für Anwendungen mit clientseitiger Authentifizierung kann die Anwendung auf die Login Seite von DocuWare weiterleiten, an dem sich der Nutzer dann wie gewohnt anmeldet (z.B. über SSO) und so ein Token für die Kommunikation generiert.
Ähnlich wie bei den DocuWare Desktop Apps mit DocuWare Cloud 7.3.

Da wir uns derzeit in der Planungsphase befinden, können sich diese Informationen jederzeit ändern.

Viele Grüße

Gerardo Lisanti
Manager Product

Hi Nicole,

if you are using the User Sync V1 from DocuWare Administration you need to choose the correct attribute for the email address.
See https://support.docuware.com/en-us/knowledgebase/article/KBA-34329 

If you are using User Sync V2 (Desktop App) the email address is transferred automatically

Hi Keith,
you can try to get the users via the REST API and import them into e.g. Microsoft Office Excel
 

• Login to DocuWare as Administrator
• In a new tab open https:// ... /DocuWare/Platform/Organization/Users
• Right click and Save as XML file
• In Microsoft Office Excel import the XML file via Data > Get Data > From File > From XML
  see screenshot attached

Let me know if this helps.

Viele Grüße / With best regards,
 

Gerardo Lisanti

Manager Product

Hi Steve,

this problem occurs if you are not using a storage location pointing to an UNC or FTP.
See http://help.docuware.com/en/#t64880

"The Request file cabinets must be stored in a central storage location that the users access for the download. If the server and client machine are in the same network, you can set up a storage location with a UNC connection. Otherwise, you need an FTP server.

You can set up a storage location in DocuWare Administration at system level under the item Storage locations. Specify Type:File system and Used for: DocuWare Request. Make sure that you do not enter a local path, but rather a UNC path, such as \\computer\requestshare, or an FTP directory. The FTP directory must be password-protected. When entering a path for an FTP directory, use the following syntax: ftp://adminName:adminPassword@server-name/subdir/"
 

Viele Grüße / With best regards,

--

Gerardo Lisanti

Manager Product

Hi Philip,

thank you for your feedback!
That's a known issue which was already fixed. It will be part of the next Minor Update which will be released soon. Latest on Patchday November (last Friday of the month). I suggest you subscribe to the Support Announcements, in case you didn't already, so you will be notified when it is available.

DocuWare Cloud is updated more frequently. The issue should be fixed within the next business days
 

Viele Grüße / With best regards,

Gerardo Lisanti

Manager Product

Gilles, you are absolutely right.
Editing documents is not possible, this includes adding non workflow-stamps as well as any annotations on it.

--

Gerardo Lisanti

Manager Product

Yes, the user will not be able to store or edit documents and index entries manually.
The user will be able to perform following operations in all available clients:

Workflow Tasks

• Edit and submit tasks via workflow form or workflow stamp
• Show workflow history

File Cabinet 

• Search for archived documents and display them
• Show index entries
• Export documents: download, print, send as email
• Show document history
• Retrieve link to document
• Work with lists and result lists
  • send as email, export as Request, retrieve link to (result) list, export as CSV file
• Save a search as list

Forms

• Fill in a form and submit it (store)

The license is available in addition to the cloud packages "Professional II," "Enterprise II," and "Large Enterprise II."

--

Gerardo Lisanti

Manager Product