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Registrato Wed, 23 Jan 2019 23:27:31 GMT di Michael Weingand Professional Services Manager

I have a cloud account with Forms and we have a behavior that when a selection = signature, the required, else hidden.  Signature works fine if there is no behavior on it, but when behavior is on, you can not sign in the signature field.  This is consistant.  Has anyone found a solution for this?

https://www.docuware.com/sites/default/files/forums-images/signature_behavior.png

https://www.docuware.com/sites/default/files/forums-images/cant_sign_if_behavior_on.png

Registrato Thu, 24 Jan 2019 20:54:56 GMT di Casey Miller Director of Technical Services

Does unchecking required have any affect? Just curious.

Registrato Thu, 24 Jan 2019 22:34:04 GMT di Michael Weingand Professional Services Manager

Just tried and it does not have any affect.  Still not able to sign.

Registrato Fri, 25 Jan 2019 12:28:12 GMT di Casey Miller Director of Technical Services

Michael, I am testing with on prem V7 with the 12-07-18 install pack. I am not having this issue. I have tried multiple forms. Have you tried using a different web browser? Or maybe tried it on a mobile device? 

Registrato Fri, 25 Jan 2019 15:48:22 GMT di Michael Weingand Professional Services Manager

Same behaivior on Firefox and Chrome as IE and Edge.

Registrato Fri, 25 Jan 2019 19:43:42 GMT di Michael Weingand Professional Services Manager

Thanks Casey.  Just heard from support that this is a known bug.  Will be fixed in next update.

Registrato Fri, 25 Jan 2019 21:24:26 GMT di Casey Miller Director of Technical Services

good to know. thanks for the update!

Registrato Fri, 25 Jan 2019 21:31:47 GMT di Matthew Trembly Software Support Manager

I'm just adding that I reproduced this issue in the DW7_2019-01-18 installer also.

Registrato Fri, 10 May 2019 09:01:48 GMT di Marc Wilmington Technical Architect
has this been updated yet?. i have the same issue
 

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