• Direct Out Of Office - Task directly to second user.

    I created a substitution rule for when a user is on a holiday. I added the substitution rule to a list.
    In my workflow I added the escalation that when a user is unavailable automatically transfer the task to the second person in the list.
    This doesn't work. My employee 'Medewerker' is out of office but he still receives the task. 

    I added the printscreens as attachment. 

    Anyone an idea?