Mathias Schroll Solution Engineer

Hello Jon,

i think that documents are bigger than 20 MB and DocuWare Platform by default cannot handle uploading files larger than that. Hot to increase this is described here:

https://www.docuware.com/support_faq/index.php?solution_id=4120

Mathias Schroll

Sr. Software Support Specialist Team BLUE EMEA

Hello Jon,

have a look at the attached screenshot of the result list of DocuWare mobile app. When clicking the symbol in the red rectangle the info dialog will we shown and you can read or edit idex data. The area to the left or right will open the document.

Mathias Schroll

Sr. Software Support Specialist Team BLUE EMEA

https://www.docuware.com/sites/default/files/forums-images/Screenshot_20180117-224617%20-%20Kopie.png

Hello David,

please have a look here: http://help.docuware.com/sdk/platform/html/T_DocuWare_Platform_ServerClient_AppendActionParameters.htm

There you see different properties like:

 DocumentsInFront or DocumentsAtBack

Mathias Schroll

Sr. Software Support Specialist Team BLUE EMEA

Hello Joe,

i have checked your cloud contract and there were some changes by our US colleagues yesterday and the used storage is currently only 5%. If you are still having issues when storing new documents please open a new support ticket and my colleagues will check. Please write a mail to support.americas@docuware.com.

Mathias Schroll

Sr. Software Support Specialist Team BLUE EMEA

was resolved