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Jon Neff Kelley Imaging Solutions Engineer

Jon Neff

Joined: 7/8/2017

http://kelleyimaging.com

  • Forum Posts
  • Max Document Size recomendation

    Tue, 18 Sep 2018 18:50:01 GMT – Max Document Size recomendation-1537303801

    Hi folks:

    What's your recommendation for maximum document size?

    Based on speed or likelyhood of breaking the process?

    How about 7000 pages?

  • Branding with DW V7

    Fri, 31 Aug 2018 14:34:00 GMT – Branding with DW V7-1535561553

    Similar problem here. I can get my brand to work okay on the login window. But there's no satisfaction in the working area: either DocuWare logo; or DocuWare logo superimposed over my brand; or blank. 

    UPDATE: neither the 'before' or 'after' behaviors work correctly - here's rewritten code w/ which to test:

    .dw-logo:before {
        display: none;
    }
    .dw-logo:after {
        display: none;
    }

  • Docuware Desktop Scan slow to process documents

    Wed, 25 Jul 2018 13:19:23 GMT – Docuware Desktop Scan slow to process documents-1532531963

        
    I wanted to get the overriedes but when I entered https://www.docuware.com/support_faq/dwdl/dwdl.php?file=DWDesktop_Overri... I got a 404. Can you direct me to it? Thx

  • Defaults for clipping

    Sat, 05 May 2018 17:52:47 GMT – Defaults for clipping-1525549967

    Background:
    We have a file cabinet, Job Tracking, whose documents are packets that develop as manufacturing occurs. For example, templates are clipped at different general tasks in the workflow. It would be great to keep the templates in another FC but then they couldn't be clipped for there (hmm, sounds like a feature request).

    Our solution is to keep a dedicated document tray for the templates.

    THE ISSUE:
    Default behavior on clipping is to delete the document from the document tray. Hence extra mouse/keystrokes to force non-delete. 

    Request:
    Is there any way to change the clip default to leave the document in the DT?

    https://www.docuware.com/sites/default/files/forums-images/clip.png

  • DW6.12 VM - is this one brand new?

    Thu, 26 Apr 2018 17:01:52 GMT – DW6.12 VM - is this one brand new?-1524769312

    Partnerinfo 252 just required downloading the DW6.12 VM. Is this the same one we downloaded months ago? Do we need to download it again?

  • It didn't work. Darn.

    Fri, 13 Apr 2018 16:04:26 GMT – Selected port is already used-1523641135

    It didn't work. Darn.

  • Thanks for quick responses. I

    Fri, 13 Apr 2018 15:50:04 GMT – Selected port is already used-1523641135

    Thanks for quick responses. I'll try it.

  • Yeah. It just brings up the

    Fri, 13 Apr 2018 15:45:02 GMT – Selected port is already used-1523641135

    Yeah. It just brings up the message again.

  • Selected port is already used

    Fri, 13 Apr 2018 15:38:55 GMT – Selected port is already used-1523641135

    DW6.9 was reinstalled on restored db. After which there were multiples of some servers in Administration (I'm told the Replace option was used). There is now a Content1 server that is not running and Content2 server running. The system performs just fine. But, in Administration, selecting a Content server or attempting to change the port for the non-functioning one, causes Administration to seize up with the message, "Selected port is already used..." (see image).

    Any one tried this?: Is it adequate and safe to remove the row containing Content1 from DWSystem.DWServer?

     

    https://www.docuware.com/sites/default/files/forums-images/selected%20port.png

  • Lost image in Storage Location

    Thu, 05 Apr 2018 15:15:54 GMT – Lost image in Storage Location-1522948554

    Has anyone created a utility to run through the database and verify coresponding images are in the Storage Location?

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