Pedro E. Gonzalez-Santini Gm

Hello, everyone. An update to this subject would be very welcome. We have a client that needs to migrate from another system but needs an on-premise solution (few users, lots of documents). A cloud system with a single server would be ideal. 

Does this not-officially-supported policy on AWS also apply to Azure?  I thought the problem with cloud services was that the DocuWare system architecture uses Message Queueing and that is not supported by AWS or does not work between two or more servers if your DocuWare system uses more than one. I cannot find the article where I think I saw this information.  Clarification would be welcome. 

I am testing to see if I can download a significant number of PDF one-page files (several hundred new ones a week) from DocuWare using the Windows Explorer Client and copy them to a local cloud drive connector (Dropbox, OneDrive or any other). The idea is to make those files available to external users. The document name is the only metadata needed. This seems to work but it is slow and hangs on occasion. There seems to be a limit of 1,001 files listed in the WEC. Does someone have experience with this and perhaps some recommendations?

The Checkbox method works if the text results of the checkboxes are the same text desired in the keyword field but this does not allow for free-fom text input. For example, if the checkbox is for 'Model' and allows A, B, C and D, one can choose any of those and they map to the keyword field. We need to capture  multiple names from a form, such as the names of family members traveling together.  Could this be accomplished?   

Hello. This works alright but what if we need more than one user at a time to log in? Can more than one user account be designated as a guest?  

We are looking for suggestions on how to best include non DocuWare users in workflows.

The client uses DocuWare on-premise with Import, SmartConnect, Workflow Manager and AutoIndex. A Cloud subscription may be added if justified and to introduce C2Mail and Forms.

A few rough ideas:
1-have the email user type Approve or Reject on the Subject line and forward to an email address. This will be received by Connect to Mail and used by AutoIndex to indicate the decision in the correct field and the workflow will continue accordingly.
2- have the user forward the email to either approve@email.xxx or reject@email.xxx with any comments. The address determines what the decision is and the workflow can take it from there. 
3-include links in the email text for Approve or Reject. What exactly to include is the question.
4-include a link to a DocuWare Form that simply allows to enter Approve or Reject and comments, but this would somehow need to be tied to the transaction being approved or rejected. Can parameters be passed to an online form in an URL so it prefills fields?

Any suggestions or additional ideas will be welcome.

Pedro 

Hello, all. A prospective client would like to replace its old systems, including one that handles reports (COLD/ERM), and is considering DocuWare. Since that module is no longer available, can anyone recommend a solution to coexist and perhaps integrate with DocuWare? 

Thanks, Simon.

This is a two-part question.  1 - Can admins determine which tray is the default for a user? This can be useful to find import failures and other documents.  2 - Most users are created without default Inboxes but then we might determine that a particular user really needs a default tray for imports and printing. Can a tray be assigned after a user account has been in use?

DocuWare 7.2 offers integration in a workflow using Validated ID, a cloud digital signature service. We have discussed this but not yet tested it.