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Steve Shriver Application Specialist

Steve Shriver

Joined: 7/7/2017

  • Forum Posts
  • AutoIndex jobs - move file to backup directory

    Thu, 30 Jul 2020 00:25:49 GMT – AutoIndex jobs - move file to backup directory
    After upgrading to v7.3 it seems that AutoIndex jobs using a text file do not move do not move the file to the AIX Backup directory as configured previously.

    Has anyone experienced this behavior or know if this is a bug in 7.3?
  • Controlling which Index value is displayed at the top of the viewer pane

    Wed, 29 Jul 2020 20:11:59 GMT – Controlling which Index value is displayed at the top of the viewer pane
    After upgrading to v7.3 a user has noticed/complained, that the value displayed at the top of the viewer pane is no longer correct. It was the field marked as the document name in the database fields of the file cabinet configuration. It now seems to be the document name from the document tray.

    Is there a way to control this displayed value?

    See image...
  • 7.0 installer

    Tue, 21 Jul 2020 13:28:26 GMT – 7.0 installer
    I will be upgrading a system from 6.12 to 7.3 and need to go to 7.0 first. I have the 7.3 installer zip. Where can I find the installer for version 7.0?

    thanks
  • Should we still schedule upgrades with tech support?

    Thu, 09 Jul 2020 15:34:00 GMT – Should we still schedule upgrades with tech support?
    In the past there was an option on the web site for letting tech support know that I would be doing an upgrade on a certain date so that we could get help quickly if we ran into an issue. We needed two weeks advance notice as I remember.

    Is that still an option? I don't seem to be able to find it anywhere in the support portal.

    Thanks,
  • RE: Field Mask to limit the number of characters allowed

    Thu, 09 Jul 2020 13:10:48 GMT – Field Mask to limit the number of characters allowed

    Josef, you're right of course. 

    Thanks,

  • RE: Field Mask to limit the number of characters allowed

    Thu, 09 Jul 2020 13:09:22 GMT – Field Mask to limit the number of characters allowed
    In case anyone is interested. This field mask will allow any character, 0 to 20 times. \s is white space and \S is non-white space.
    [\s\S]{0,20}
  • Field Mask to limit the number of characters allowed

    Wed, 08 Jul 2020 20:05:35 GMT – Field Mask to limit the number of characters allowed
    Has anyone ever created a field mask that will allow any characters but limit the entry?

    A customer wants to allow only 20 characters in a text field. But it's a cloud system so there is no changing the DB itself.

    I thought I had the expression right for any letter, digit, hyphen or space but now '/' and commas are required. Is there a wild card in RegEx?

    Any clues appreciated,
  • Presentation VM

    Thu, 18 Jun 2020 16:58:11 GMT – Presentation VM
    Has anyone been able to successfully download the new v7.3 Presentation VM? I have tried many times with no results. Always stops after sometime, about 4 GB, with 'Network Error' as the message.

    Using Chrome browser from link in Partner Info email.
  • Import job password error

    Thu, 14 May 2020 14:42:30 GMT – Import job password error

    A user placed a PDF file in a monitored folder for import and received an error about a password being required for the PDF file. Has anyone seen this before? She was eventually able to store the document so I'm wondering if this is a bogus message and an adjustment or fix needs to be made.

    I've attached a shot of the message.

    Any clues appreciated.

  • Permissions to Send Request

    Fri, 20 Mar 2020 14:14:21 GMT – Permissions to Send Request
    When using the 'Send Request' feature and selecting a user(s), the entire list of Users and Roles is presented. Is there a way to limit this list?

    It is possible to select a user who does not have permission to act on the request in the File Cabinet.

    I have not be able to find any permission settings of a profile to restrain this activity.

    Any clues appreciated.
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