Question:
Why is the "Keep entries" option not available by Default when storing documents?
Answer:
By product design, more than one document should be selected to store for the "Keep Entries" option to become available. This setting can be found from the elipsies menu.


However, it's important to note that this setting toggles off after you finish storing a stack of documents. When you move on to the next set of documents, you will need to repeat the previous action.
KBA is applicable to both On-Premise and Cloud Organizations.
Why is the "Keep entries" option not available by Default when storing documents?
Answer:
By product design, more than one document should be selected to store for the "Keep Entries" option to become available. This setting can be found from the elipsies menu.


However, it's important to note that this setting toggles off after you finish storing a stack of documents. When you move on to the next set of documents, you will need to repeat the previous action.
KBA is applicable to both On-Premise and Cloud Organizations.