Scenario:
When using StorageRobot to upload documents to DocuWare, you may observe that uploads are taking significantly longer than expected, despite system resources not being heavily utilized.
Answer:
For optimal performance, it is important to configure StorageRobot to use the full DocuWare Platform endpoint in your upload URL: https://[Orgname].docuware.cloud/DocuWare/Platform/WebClient/.
While using a shortened URL such as https://[Orgname].docuware.cloud is supported, it causes StorageRobot to perform additional discovery steps for each file uploaded. This can result in noticeably slower upload speeds, particularly when processing large volumes of documents.
KBA is applicable to both Cloud and On-premise Organizations.
While using a shortened URL such as https://[Orgname].docuware.cloud is supported, it causes StorageRobot to perform additional discovery steps for each file uploaded. This can result in noticeably slower upload speeds, particularly when processing large volumes of documents.
KBA is applicable to both Cloud and On-premise Organizations.