Views:

Behavior:
When attempting to connect to a Natif.AI account using the web service endpoint https://api.natif.ai, a 401 (Unauthorized) error is returned.

Solution:
If your Natif.AI account is hosted on the Americas server, please use the following endpoint: https://api.us.natif.ai
If your Natif.AI account is hosted on the German server, please use the following endpoint:  https://api.natif.ai

KBA applicable for both Cloud and On-premise Organizations 

This article is valid for DocuWare versions: 7.10, 7.11, 7.12, Natif.AI, Workflow Designer

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